You will find the approximate delivery date on you order confirmation. Please also check your Werner Voß shop account for the correct delivery address.
2. Shipping costs:
Delivery ex works Muenster; Transportation is free until German border if order volume exceeds € 1500. The minimum order value for the first time order is € 500 (net). If you already are a customer, the minimum order value is € 100 (net), lower orders will be charged with an additional minimum quantity surcharge of € 10 (net) per order.
From the German border and if the value is below € 1500 in particular, actual freight costs will be charged. Standard prices cannot be given for international shipping. You will find the shipping costs on your pro forma invoice.
3. Terms of payment:
International delivery only against advance payment less 3% discount, payment must be arranged within 14 days after receiving the pro forma invoice. Exceptions can only be made with prior consultation and our confirmation.
4. Online tracking of your order:
If your order has been shipped with a traceable service (DHL), you will find the tracking code on your delivery note in your customer account (not on the order confirmation).